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The Utility Company

The Utility Company Franchise
The #1 Managed IT Services Franchise in North America

The Utility Company Franchise is a single-source provider of technology, communications and business management solutions for small and medium-sized businesses (SMB) across North America. Our Connected Office Technology-as-a-Service® program provides a single point of contact for ALL things technology delivering the required hardware, software and service for a monthly fixed fee per user.

Our Beyond Managed Services® franchise opportunity provides entrepreneurs with a complete business-in-a-box to build high-value monthly recurring managed IT service revenues. Become the exclusive Utility Franchise Service Provider in your market!

Top 5 Reasons to Consider The Utility Company Franchise :

Built-in loyalty through exclusive territory to build a recurring revenue business that you can one day monetize!
Over 90% of back-end operations delivered by headquarters, so you can focus on building the business.
Proven service delivery model "system" from both a profit and quality of service perspective.
Activity-based sales and marketing which is the ONLY approach to growing monthly recurring service revenues.
Remote vs, Onsite Technology Support - reduce new customer acquisition costs with our 1-866-My-Utility Per Minute Live Helpdesk service - $2 per minute, over 90% remote problem resolution, with the first 30-minutes for FREE.

Key Program Features

Becoming a Utility Franchise Service Provider, means having a complete business system with front and back-office support for sales, marketing, administration, network operations center, helpdesk and service management with 90% of the service catalog delivered remotely from head office, including:

1-866-My-Utility Franchise Live Helpdesk - live end-user Level 1 and 2 technical support; Per Minute option for new customer acquisition!
Sales - inside sales support (pay-per-use), sales management, customer events.
Marketing - programs, collateral, campaigns, PR, Utility Franchise Service Provider locator.
CRM/service desk - centralized customer relationship management/service desk.
Administration - documentation, operations guide, HR assistance.
Finance - billing, collection, tax, leasing; monthly franchise report.
Service management - policies, procedures, best practices.
NOC - centralized network operations center, dispatch and management tools.
Utility Franchise Service Center - 24x7 remote monitoring and management.
Utility U training - franchisee and end-user self-help and Web training.
The Utility Franchise View - monthly newsletter with closed-loop marketing campaign.
Utility Franchise Referral Program - easy-to-use lead generation program with ability to leverage social networking.

Hear what our Utility Franchise Service Provider Franchisees are saying!

"The Utility Company Franchise has the 'system' to deliver high-quality, profitable, fixed-fee managed IT services, while also looking to the future with their single-source provider model. My advice to any entrepreneur wanting to actually build a business that they can one day sell is to take a look at Beyond Managed Services."

~ Mark McIntyre
Toronto, Ontario

Hear what our customers are saying!

"We signed on with The Utility Company after dismissing our IT support person, then giving up on our break-fix provider. I like to say we went from 'in-house' to 'out-house' to the Utility model. This was our last alternative I don't know what else we could have tried but fortunately we've found our trusted business partner for ALL things technology. The Utility Company really is more than a technology service provider - they become a strategic partner, helping guide an organization in using their EXISTING technology more effectively."

~Dan McDrummond
General Manager at JIT Manufacturing of Seattle.

SUPPORT & TRAINING PROVIDED

The Utility Company Franchise

Financial Assistance Provided: No
Site Selection Assistance: No
Lease Negotiation Assistance: No
Recruiting Assistance: Yes
Co-Operative Advertising: No
Training: 17 Web based CBT courses
- Live daily training - sales, marketing, technical, etc
Other Info: We work very closely with our franchisees to help them close business.

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